Help & info
Frequently asked questions
Everything you need to know before you arrive. Can't find your answer? Just get in touch.
Booking
How do I book?
You can book direct with us through our contact page for the best rates, or reserve through Booking.com or Pitchup. Once we receive your enquiry we'll confirm availability and the next steps.
What are your check-in and check-out times?
Lodges and cabins are ready from 3pm, with check-out by 10am. Tents and pitches are available from midday, with departure by 11am.
Are the tents available all year round?
No — our tents are seasonal. They go up in spring and come down again over winter, so they're available through the warmer months only.
Our lodges and cabins are open all year round, whatever the weather.
Can I bring my own tent and pitch up?
Yes — as well as our ready-pitched tents to hire, you can book a pitch and bring your own tent. Pitches are seasonal, in line with our tents.
Your stay
Do you allow dogs?
Well-behaved dogs are welcome on a lead around the site. Please clean up after them and keep them with you at all times.
Do you serve food and drink?
Yes — our clubhouse serves hot food and drinks daily. It's the perfect spot to refuel after a day exploring, or to relax in the warm.
Is there electricity on the pitches?
Our lodges and cabins have full power and heating. Electric hook-ups are available on selected pitches — let us know when you book if you'd like one.
What should I bring for a pitch?
If you're bringing your own tent, you'll need your tent, pegs, and bedding. Our hire tents come ready to go — just bring your bedding and personal bits. Showers and toilets are a short walk away.
Safety
Can I cook inside the tents?
No — please never cook or use a BBQ, stove, or any open flame inside the tents or cabins. The risk of carbon monoxide poisoning and fire is extremely serious.
Use our designated outdoor BBQ areas and firepits instead — they're there for exactly this.
Are firepits and BBQs allowed?
Yes, in the designated outdoor areas only. Keep firepits and BBQs well away from tents, never leave them unattended, and make sure they're fully out before you turn in for the night.
Is the site suitable for children and families?
Absolutely — we're a family-friendly site. We just ask that children are supervised at all times, especially around firepits, BBQs, and any water.